“Most people don’t listen with the intent to understand; they listen with the intent to respond. ”-- Stephen R. Covey Covey is very clear in challenging us to place the emphasis in listening on the person speaking rather than thinking about a ready response. This is one of the first things we learn in our work as coaches. Coaching is not about us but about helping our clients to learn and grow. In our coach training, we will usually hear this statement: “You will have had a productive coaching session if your client talks eighty percent of the time, and you only talk twenty percent of the time.” Listening is an essential part of the coach’s skill set. We often speak of “powerful questions” almost as magic bullets in a coaching conversation, but those powerful questions only come from active listening. Listening and subsequent questions are two parts of a whole. Each is essential. Although active listening may sound like an oxymoron, a coach a...
In Missional Renaissance , Reggie McNeal observes, “Genuine spirituality lives and flourishes only in cultures and relationships of accountability.” A reality check on this statement comes from the Barna organization which has found that only one out of ten believers have an accountability structure. This provides a significant challenge for coaches, especially as we work with believers. Although many Christians think of their personal relationship with God as their primary accountability structure, we are called throughout the New Testament to be active and engaged members of the church, the Body of Christ. As part of a worshiping and serving community of faith, we are part of a group of sisters and brothers who challenge and encourage us. Hebrews 10:24 states, “And let us consider how we may spur one another on toward love and good deeds” (NIV). This provides an accountability structure that clients and their coaches often fail to recognize and utilize. ...