The Gallup organization did a meta-analysis of 100 million employee interviews to identify what makes a highly engaged team. The key factor is the manager, but one with a particular style of leading. In a recent blog post , Jim Clifton reported, “ Gallup has discovered -- through studying what the best managers do differently -- that great managing is an act of coaching, not one of directing and administrating.” At the center of compassionate accountability is coaching. Good managers engage in regular coaching conversations to encourage, develop, and support team members. In the blog, Clifton suggests several ways to implement this game changing strategy in an organization. 1. Recognize that Millennials and Generation Z individuals want to learn and grow. Coaching provides this opportunity. 2. Announce to your organization that your leaders will move f...
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