Virtual meetings have become a way of life for most of us and—for better or worse—they are here to stay. In Making Virtual Work: How to Build Performance and Relationships, Betty Johnson goes beyond the mechanics and etiquette of virtual meetings to help us understand how to make them productive and engaging.
In this age of virtual meetings, Johnson emphasizes humanity rather then technology. She calls upon wise leaders to use empathy in designing and conducting meetings online. She suggests three steps:
- Understanding how participants feel.
- Resonating with what they feel.
- Doing what they need to make things better.
The book includes a self-assessment to help leaders understand their own tendencies in leading virtual meetings. The self-assessment is practical and provides great insights for putting together meetings that are human-centered.
Although brief, Marking Virtual Work is packed with great information for leading in this virtual age.
Disclosure of Material Connection: I received this book free from the author and/or publisher. I was not required to write a positive review. The opinions I have expressed are my own. I am disclosing this in accordance with the Federal Trade Commission’s 16 CFR,Part 255.
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