Through the work of Daniel Goleman, most of us have been exposed to the concept of personal emotional intelligence (EQ) and its components—self-awareness, self-management, other awareness, and relationship management. Understanding our own EQ contributes to our mental health, resiliency, and allows us to relate to others effectively. The authors of Team Emotional Intelligence 2.0 have applied this approach to teams with the goal of developing high-performing teams. They identify the four skill sets involved as emotional awareness, emotional management, internal relationships and external relationships. Under each set, they offer strategies to enhance the awareness, health, and effectiveness of a team and give concrete examples of successful application as well as planning ideas. The approach is very practical. The primary concern is that the leader or group facilitator not become overwhelmed but focus on a few key st...
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