Listening For the Song

In a recent coaching webinar, a presenter was talking about different levels of listening. In defining “global” listening, she said, “Listen for the song within the words spoken.”

Although not a musician, this statement clicked with me. Very often I cannot remember the lyrics of a song, but I can remember the melody. Of course, some of our most inspiring music has no words at all.

So, what does this mean in coaching? It does not mean to ignore the words that the client is saying, but to listen for the intent. Word choice and vocal inflections are important, but what is the song or story the client is creating for herself or himself? What values, beliefs, or longings are being communicated?

I repeat what I have said before, coaching is more than a skill—it is an art. We perfect our art or craft by practicing it. As you practice your coaching, listen for the unique song that each person is composing.

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